All aspects of the logistics industry are growing, from maritime and over-land freighting, to innovative operations software and management technology, as well as specialized professionals entering the field. Freight forwarding and contract logistics (F&L) are expected to grow at a rate faster than GDP. What will distinguish top performers in the years to come will be those who achieve dominance over key trade routes, expand into emerging regional markets, and those who develop genuine understanding of a client’s industry. Customers of F&L companies are beginning to demand much more than traditional transportation and warehousing services. Top performers in this space are offering new value-added services such as warranty processing, returns management and light manufacturing, as well as becoming interrogators of specialized service solutions, building scale and expanding both by acquiring other players and investing in new infrastructures and customer –facing technologies.